Effective Date: September 1st 2025
This Privacy Policy explains how I (Hayley Graham) collect, use, and protect your personal information when you visit my website, read my blog, or sign up for my newsletter.
Who I Am
I am an author and psychotherapist. This website is primarily about my writing, blog posts, and related resources, with the option to sign up for newsletters and extra content.
Please note: this website is not a platform for providing psychotherapy services. If you are a psychotherapy client, you will be given a separate confidentiality and privacy agreement specific to therapy.
Information I Collect
When you use this website, I may collect:
- Personal information you provide: such as your name and email address when you sign up for my newsletter or contact me.
- Technical information: such as cookies, IP address, and browsing data, collected automatically to help improve the site.
How I Use Your Information
I use your information to:
- Send newsletters, updates, and extra content if you subscribe.
- Respond to enquiries you send via the contact form.
- Improve the content and performance of the website.
I will never sell or share your personal information with third parties for marketing purposes.
Newsletter and Marketing
If you sign up for my newsletter, your email address will be stored securely with Substack.
- You can unsubscribe at any time by clicking the link at the bottom of any email.
Cookies
This website may use cookies (small text files stored on your device) to:
- Improve your browsing experience.
- Monitor website traffic and usage.
You can adjust your browser settings to refuse cookies if you prefer.
Data Protection and Security
I take reasonable steps to protect your personal information. However, no method of transmission or storage online is 100% secure.
If you are based in the UK/EU, your data will be processed in accordance with the UK GDPR.
Your Rights
You have the right to:
- Request a copy of the personal data I hold about you.
- Ask for corrections or updates to your information.
- Withdraw consent (for example, unsubscribe from the newsletter).
- Request deletion of your data, where applicable.
To exercise any of these rights, please contact me at: otherwisehearts@gmail.com.
Changes to This Policy
I may update this Privacy Policy from time to time. The most recent version will always be posted here with the effective date.
Contact
If you have any questions about this Privacy Policy, please contact me at: